Contact
Talk to the PiPExchange team
Questions about an order, verification, rates, or a partnership? Send us a short message and we’ll get back as quickly as possible.
Please never share passwords, seed phrases or full card numbers. Our team will never ask for them.
*Estimated during normal load. Delays are possible on weekends and holidays.
Choose the best way to reach us
For anything related to a specific order, please include your order ID so we can find it faster. For general questions, feel free to describe your situation in a few clear sentences.
Order & exchange support
Use the form on the right and select “Order support”. Include your order ID, direction (for example USDT → PayPal EUR) and approximate amount.
Verification & limits
If we asked you for documents or you’re unsure about required KYC, choose “Verification / KYC” and tell us briefly what you need.
Business & affiliate partners
Have traffic, a community or a project that could integrate PiPExchange? Select “Partnership & affiliate” and share a short description.
Other questions
For anything else (technical issues, ideas, feedback) choose “Other”. Simple, focused messages usually get the fastest response.
Send us a message
Fill in a few details and we’ll reply by email. Fields marked with * are required.
Official channels
Always use these official links. Beware of fake profiles or domains pretending to be PiPExchange.
X / Twitter
Real-time updates, short announcements and quick replies.
Visual highlights, tips and news about new exchange directions.
Telegram channel
Instant notifications about maintenance, limits and important changes.
Quick questions and simple order clarifications in chat format.
YouTube
Short walkthroughs, how-to videos and platform updates.
Status & uptime
Check if all systems are operational and see planned maintenance.